Guarantee

GUARANTEE

• • CARTIER INTERNATIONAL GUARANTEE

  This guarantee applies to clocks sold or repaired under guarantee in any country other than the United States of America or Canada.
  Cartier clocks are guaranteed against any manufacturing defect for an unlimited period, under the following terms: any piece which is defective due to a manufacturing fault, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months following the purchase date, you will be charged for the labour involved in any repair or replacement, whether the parts are covered by the guarantee or not.
  In order to benefit from this guarantee, you must present the guarantee certificate. The certificate must be duly filled out, dated, stamped and signed by a Cartier boutique  or an authorised Cartier dealer  .
  Creations acquired from unauthorised dealers or a website other than Cartier.com are not guaranteed authentic creations by Cartier.

  The Guarantee covers

  Under guarantee, any piece that has a manufacturing defect confirmed by our technical services will be repaired or replaced free of charge, during the 24-month period following the purchase. After that period, you will be charged for the labour involved in any repair or replacement.

  The Guarantee does not cover

  The Cartier International Guarantee excludes in particular damage resulting from:

  • tampering or improper or abusive use (knocking, hitting, crushing)
  • the use or consequences of the use of batteries not specifically recommended by Cartier
  • alterations, repair or work carried out by a watch repair service that is not authorised by Cartier
  • the consequences of normal wear and tear on the clock
  • any damage caused by contact with water.

  • LIMITED WARRANTY USA / CANADA

  This warranty only applies to clocks sold or repaired under warranty in the United States of America and Canada.

  Cartier clocks are guaranteed against any manufacturing defect for an unlimited period: any piece which is defective due to a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months after the purchase date, you will be charged for the labour involved in any repair or replacement, whether the parts are covered by the warranty or not.
  In order to benefit from this warranty, you must present the warranty certificate. This certificate must be duly filled out, dated, stamped and signed by a Cartier boutique  or an authorised Cartier dealer  .

  With the exception of current legal provisions, this Limited Warranty constitutes the exclusive manufacturer’s guarantee. This Limited Warranty, for labour expenses, and any other express or implied warranties, including any implied operating warranty for the envisaged use or for a particular use, shall be strictly limited to a period of 24 months from the purchase date. Cartier’s liability is limited exclusively to repair or replacement under the terms stipulated in this warranty. Cartier shall not be held liable, in conformity with this Limited Warranty or by any other means, for any loss or damage resulting from the use of or inability to use your clock, or any accidental or consequential damage related to your clock.
  As some States, Provinces or Territories do not permit the limiting of the duration of an implied warranty, or the exclusion or limiting of accidental or consequential damage, the above restrictions or exclusions may not apply to you.

  The Limited Warranty for USA & Canada covers

  Under the guarantee, any piece that has a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge, during the 24-month period following the date of purchase. After that period, you will be charged for the labour involved in any repair or replacement.

  The Guarantee does not cover

  The Cartier International Guarantee excludes in particular damage resulting from:

  • tampering or improper or abusive use (knocking, hitting, crushing)
  • the use or consequences of the use of batteries not specifically recommended by Cartier
  • alterations, repair or work carried out by a watch repair service that is not authorised by Cartier
  • the consequences of normal wear and tear on the clock.
  • any damage caused by contact with water.

  • CARTIER INTERNATIONAL INTERVENTION GUARANTEE

  Any repair work carried out on your clock at a Cartier boutique  , authorised Cartier dealer   or Cartier After-Sales Service centre   will be covered by the 12-month Cartier International Intervention Guarantee.
  This Guarantee does not cover damage resulting from improper or abusive use, knocking, the use of accessories not specifically recommended by Cartier, unauthorised modifications or repairs, or work carried out by a watch repair service that is not authorised by Cartier.