Services
SERVICES
Creations acquired from non-authorized dealers or on a website other than Cartier.com are not guaranteed authentic creations by Cartier.
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RAPID SERVICE
- Diagnosis
- For fountain pens: cleaning the nib
- For ballpoint pens or pencils: checking the mechanism
- For rollerball or "other pens": checking the writing system
- Changing the refill or refilling the ink cartridge
- Cleaning the inner pen
- Functioning test
- Cleaning the outside of the pen
MAINTENANCE SERVICE
- Diagnosis
- Disassembling the pen
- For fountain pens: cleaning the nib
- For ballpoint pens or pencils: checking the mechanism
- For rollerball or "other pens": checking the writing system
- Cleaning the inner pen
- Refurbishing the pen (changing damaged parts unrelated to the mechanism or nib)
- Changing the refill or refilling the ink cartridge
- Re-assembling the pen
- Observation test
- Functioning test
- Cleaning the outside of the pen
NIB SERVICE
- Diagnosis
- Disassembling the pen
- Cleaning the inner pen
- Refurbishing the nib block
- Refurbishing the damaged parts* unrelated to the nib if necessary
- Changing the refill or refilling the ink cartridge
- Re-assembling the pen
- Observation test
- Functioning test
- Cleaning the outside of the pen
COMPLETE SERVICE
- Diagnosis
- Disassembling the pen
- Cleaning the inner pen
- Refurbishing the mechanism
- Refurbishing the damaged parts* unrelated to the mechanism, if necessary
- Changing the refill or refilling the ink cartridge
- Re-assembling the pen
- Observation test
- Functioning test
- Cleaning the outside of the pen
The rapid service is generally recommended for: changing the refill, checking or cleaning the pen. To meet these needs, a technician will perform a rapid service including:
The maintenance service is generally recommended for changing specific parts unrelated to the mechanism or the nib. To meet these needs, a technician will perform a maintenance service including:
The nib service is generally recommended for changing the nib block. To meet these needs, a technician will perform a nib service including:
*spare parts are charged in addition to the service price
The complete service is generally recommended for a problem related to the mechanism. To meet these needs, a technician will perform a complete service including:
*The cost of spared parts will be invoiced in addition to the service charge. The parts removed will not be returned.
