Delivery & Returns

Return & Exchange Policy

You will need to contact Cartier Client Services within 14 days. Cartier Client Services will issue a Return Authorisation Number to you by email. Upon receipt of this number you have 14 days to return or exchange your purchase.

Only creations purchased through the Europe e-Boutique may be returned or exchanged through the Europe e-Boutique.

Creations that have been engraved or modified may not be returned or exchanged.

For further information on the terms, conditions and methods of return and exchange, please consult the Terms and Conditions of Sale or contact Cartier Client Services.