The COVID-19 outbreak across the world continues to affect us all in numerous ways. At Cartier, we continue to actively monitor the situation and are working to ensure the health and safety of our teams, valued clients and partners. 

Given the increasing severity of the situation, we have made the decision to temporarily close our Cartier boutiques.

Based upon information from the World Health Organization and local health authorities, we believe that this is the appropriate decision at this time. 

At Cartier, we take great pride in caring for our teams, valued clients and partners, and this decision was made with a deep concern for people’s health and wellbeing. 

We will continue to assess the situation on an ongoing basis and will re-open our stores as soon as we believe it is safe to do so. 

In the meantime, we encourage you to reach our ambassadors available at, as well as on 020 3147 48 50 to continue receiving an exclusive and personalised service. 

During this difficult time, we wish you and your family well. 

All our Cartier boutiques are temporarily closed:

  • New Bond Street
  • Old Bond Street
  • Sloane Street
  • Selfridges
  • Harrods
  • Heathrow Terminal 3, 4 and 5


We hope to re-open our boutiques as soon as it is safe to do so.


Our website continues to operate. You can continue to order online or call us should you wish to place an order with a Cartier Ambassador.



We are continuing to offer complimentary delivery for Standard and Express Shipping.
However, due to delivery challenges in some areas, your order may be delayed by a few days. Please contact an ambassador for any enquiries.



As our Cartier boutiques are temporarily closed, our Boutique Pickup option is also temporarily suspended. We look forward to restoring our Boutique Pickup option soon.